Giving You the Best Experience
We love all of our clients at Sweet Tulip, and we want to make sure everyone feels comfortable. That’s why we’ve set a few basic policies to make sure everyone treated has an experience that leaves them wanting to return time and again. If you have any questions, just get in touch.
At Sweet Tulip, we do our best to make sure all your needs are taken care of. If you need to cancel or re-schedule your appointment, we ask for 48 hours notice. Failure to do so will result in you losing your deposit.
We understand that due to your busy schedule, you may find yourself running late. If you think you are going to be late, please call and let us know. If you are more than 15 minutes late, your appointment may be reopened or given away to another client. If we keep the appointment for you, we may not be able to complete the full service you booked.
Complements & Complaints Policy
Most care and treatment at Sweet Tulip Aesthetics goes well but sometimes things can go wrong. If you are unhappy with your care or the services you have received, it is important to let us know so that we can improve.